Some services will be operating on different schedules in recognition of Canada’s National Day for Truth and Reconciliation, on Monday, Sept. 30.
Client Service Centres
- The City’s 3-1-1 Contact Centre will be open for urgent matters only. Please visit ottawa.ca/311 for more information.
- ServiceOttawa’s Client Services and Provincial Offences counters and phone lines will be closed.
- The Business Licensing Centre at 735 Industrial Avenue will be closed.
- The City of Ottawa Spay and Neuter Clinic at 26 Concourse Gate will be closed.
- The City of Ottawa Archives and Gallery 112 at the James Bartleman Centre will be closed from Saturday, September 28 to Monday, September 30.
- The Barbara Ann Scott Gallery at City Hall will be closed on Monday, Sept. 30.
Green bin, recycling and garbage collection
- Curbside green bin, recycling, garbage and bulky item collection will follow the normal collection schedule on Monday, September 30.
- Multi-residential garbage containers will be collected on the regular scheduled day. Collections of multi-residential recycling containers, bulky items and green bins will be delayed by one day for the remainder of the week.
- The Trail Waste Facility Landfill will be open on Monday, Sept. 30 from 9 a.m. to 5 p.m.
Parking
- All City parking regulations apply.
Transit Services
- OC Transpo buses will run on a weekday schedule.
- O-Train Line 1 will run from 5 a.m. to 1 a.m. Line 2 bus service will run from 5:45 a.m. to midnight.
- Rural Shopper Route 301 will run.
- The Rideau Centre OC Transpo Customer Service Centre will be open on Monday, Sept. 30 from 9:30 a.m. to 9 p.m.
- The OC Transpo Lost and Found (Heartwood House) will be open on Monday, Sept. 30 from 8:30 a.m. to 6 p.m.
- Para Transpo:
- Para Transpo service will operate regular service on Monday, Sept. 30.
- The reservations line will be open from 7 a.m. to 5 p.m.
- The trip cancellation line will be open from 6 a.m. to 12:30 a.m. Regular bookings for Monday, Sept. 30 will not be automatically cancelled.
- Para Transpo customers can also text 57272 to contact customer service representatives from 6 am to 12:30 a.m. for cancellations or information. Standard rates apply.
- The Taxi Coupon line will remain open.
- Use the Travel Planner or Transit, the recommended app for OC Transpo customers, to plan your trip.
- For more information on National Day for Truth and Reconciliation service, visit octranspo.com or call (613) 560-5000. You can also connect with OC Transpo through Facebook, X (formerly Twitter) and Instagram.
Recreation and cultural services
- All community, recreation and cultural facilities are open.
- City-operated museums are closed every Monday.
Ottawa Public Health
Employment and Social Services
- All four Employment and Social Services offices will be closed on Monday, Sept. 30:
- 370 Catherine Street
- 2339 Ogilvie Road
- 100 Constellation Drive
- 2020 Walkley Road
Municipal child care services
Ottawa Public Library
- Seven OPL branches will be open on Monday, Sept. 30 to provide a “National Day for Truth and Reconciliation Learning and Action Space.” The following branches will be open from 10 am to 5 pm:
- Regular hours resume on Tuesday, October 1 at all library branches.